Frequently asked questions

Please select a question from the list below, or contact us if you have a query that is not answered here.

Question : What does the ProScript® software licence fee include? When will I receive my Drug tariff updates? Do you provide a multi-user option? Can I use my own hardware? What is your recommended minimum hardware specification? How much training time do you recommend? What support do you offer? Are you Electronic Prescription Service (EPS) compliant? How will Rx Systems deal with release two? What do I need to make my pharmacy system EPS compliant? What do I need to make my pharmacy system eMAS/eAMS/eCMS compliant? What do I need to meet the requirements in Wales? Can you help me with broadband? How do you back up your system? Can you transfer the data from my existing PMR system? Do you have a head office system? Which nursing home systems do you support? Are you compliant with the Scottish contract and the associated IT programme?